Careers
Employment Opportunities
Sky is the Limit – That is What We Believe at Rafih Auto Group
Every individual is a powerhouse of distinctive talents and skill, and we believe that with the company of like-minded people who share a mutual goal, the future is limitless.
Rafih Auto Group is looking for professionals who have the core virtue of building a well-developed relationship with the customers and delivering a consistent customer experience with a transparent approach. As a constantly evolving automobile dealership group, we always welcome those who strive for improvement every day.
For more than four decades, Rafih Auto Group has been representing all the great automobile brands from across the world in Canada and the USA. We want to work with professionals who share the zeal and vigor of carrying this legacy further.
We are on a constant lookout for such professionals who can join our family and add a distinctive value to the customers’ car buying and servicing experience. Also, we look forward to work with people who are fun at work, know to crack a joke occasionally, and once in a while, treat their colleagues out of the blue.
If you think you have got it in you, we would like to hear from you.
Job Postings
We’re hiring. Join the team.
Administration
- Senior Accounting Clerk
Rafih Auto Group, U.S. – Rochester Hills, MI
Management
- General Manager
Rafih Auto Group – Michigan
- Pre-Owned Sales Manager
Rafih Auto Group – Detroit, MI
Parts
- Parts Driver
BMW – Rocherster Hills, MI
Sales
- Vehicle Upgrade Specialist
Detroit, MI
SEO
- Internet Specialist
Rafih Auto Group – Detroit, MI
Service
- Licensed Technician
Detroit, MI
- Service Advisor
Detroit, MI
- Service Manager
Detroit, MI
Internet Specialist
Rafih Auto Group – Detroit, MI
Looking for a new challenge in a high volume, luxury brand automotive business? Our Detroit based team is looking for dynamic Internet Specialist (BDC) employees to assist in the growth of our operations. Our culture is the core DNA of our team, and if “Going Above and Beyond” come natural to you, we would like to speak to you! If you have Internet Specialist (BDC) dealership experience, a dynamic personality, a great worth ethic and searching for a long and rewarding career, you have the vital characteristics we are looking for.
• Salary + Bonus with an earning potential in excess of $50,000 per year
• On-going Training and Professional Development Opportunities
• A Professional atmosphere, great working conditions, dynamic leadership
Essential Duties:• Responsible for receiving leads from the internet
• Communicating with customers and booking appointments
• Receiving incoming phone calls
• Answer customers questions and inquiries
• Greet customers in a professional manner
• Review websites, tools & systems
• Send email promotions and incentives to customers
• Report data and track outcomes
• Work closely with Sales Manager and Sales Representatives
• Convey problem solving skills
• Follow up with customersRafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunities for advancement in one of Canada’s largest automotive dealership groups.
Location: Rafih Auto Group – Detroit, MI
Licensed Technician
Looking for a new challenge in a high volume, luxury brand automotive business? Our Detroit based team is looking for dynamic Automotive Technicians to assist in the growth of our operations. Our culture is the core DNA of our team, and if “Going Above and Beyond” come natural to you, we would like to speak to you! If you have Automotive Technician dealership experience, a dynamic personality, a great worth ethic and searching for a long and rewarding career, you have the vital characteristics we are looking for.
A Career with Us Offers:
• Top Wages and Benefits Program
• On-going Training and Professional Development Opportunities
• A Professional atmosphere, great working conditions, dynamic leadership
Responsibilities and Duties:
• Follow the company standard operating policies & procedures.
• Uphold the quality and standards of the services of the organization.
• Ability to work efficiently in a high-pressure environment.
• Ability to effectively manage time, meet deadlines and complete all assigned tasks.
• Sound understanding of all automotive functionalities.
• Take pride in their workmanship
• Valid driver’s license
Requirements:
• Valid driver’s license.
• Good judgement.
• Ability to work efficiently in a high-pressure environment.
• Ability to effectively manage time, meet deadlines and complete all assigned tasks.
• Sound understanding of all automotive functionalities.
• Take pride in their workmanship
• Technician skills and experience
$5000 signing bonus potential!
Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunities for advancement in one of Canada’s largest automotive dealership groups.
Location: Detroit, MI
Vehicle Upgrade Specialist
Detroit, MI
HERE WE GROW AGAIN! JOIN THE BEST TEAM IN THE BUSINESS!
Looking for a new challenge in a high volume, luxury brand automotive business? Our Detroit based team is looking for a dynamic Vehicle Upgrade Specialist to assist in the growth of our operations. Our culture is the core DNA of our team, and if “Going Above and Beyond” come natural to you, we would like to speak to you! If you have Vehicle Upgrade Specialist dealership experience, a dynamic personality, a great worth ethic and searching for a long and rewarding career, you have the vital characteristics we are looking for.
A Career with Us Offers:
• Top Wages and Benefits Program
• Vehicle Upgrade Specialist – Salary + Commission based payplan
• On-going Training and Professional Development Opportunities
• A Professional atmosphere, great working conditions, dynamic leadership
Qualified candidates will possess the following:
• 2+ years experience as automotive Vehicle Upgrade Specialist is an asset
• Demonstrated knowledge of Sales process and F&I practices
• Demonstrated and proven Business Acumen
• Strong interpersonal skills, ability to communicate and manage well at all levels of the organization
• Adept at working with Sales Management and Sales team in keeping with dealership Sales strategy to drive results
• High level of integrity and dependability with a strong sense of urgency and results
• Proficiency in Microsoft Office/Excel and computer applications
• Strong focus on CSI
Our Group offers a lucrative compensation package including Health Benefits, a great working environment, professional development training, and opportunity for advancement in a large automotive dealership group.
Location: Detroit, MI
Service Advisor
Detroit, MI
Looking for a new challenge in a high volume, luxury brand automotive business? Our Detroit based team is looking for a dynamic Service Advisor to assist in the growth of our operations. Our culture is the core DNA of our team, and if “Going Above and Beyond” come natural to you, we would like to speak to you! If you have Automotive Service Advisor dealership experience, a dynamic personality, a great worth ethic and searching for a long and rewarding career, you have the vital characteristics we are looking for.
A Career with Us Offers:
• Top Wages and Benefits Program
• Service Advisor – Salary + Commission based payplan
• On-going Training and Professional Development Opportunities
• A Professional atmosphere, great working conditions, dynamic leadership
Essential Duties:
• Schedules service appointments.
• Obtains customer and vehicle data and reviews vehicle history prior to customers’ arrival, when possible.
• Writes up customer’s vehicle problems accurately and clearly on repair order.
• Interviews/questions customer as needed to confirm the problem or refers to test technician, or if necessary, has the shop foreman drive with the customer.
• Refers to service history, inspects vehicle including opening of the hood, and recommends additional needed service.
• Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications.
• Provides a complete and accurate written cost estimate for labor and parts, provided by the technician.
• Obtains customer signatures on repair order; provides customer with a copy, including estimate on Customer Pay repairs.
• Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed, and properly documents up sell information on the hard copy and in the computer.
• Implements and maintains a service marketing program.
• Reviews repair orders to ensure that work is completed and additional work and authorization is noted.
• Keeps service department forms, menus and pricing guides up-to-date.
• Explains completed work and all charges to customers.
• Maintains high customer satisfaction standards.
• Handles telephone inquiries regarding appointments and work in process.
• Inspects all vehicles for body work, informs customer at the time of write-up, if work is needed and provides an estimate for body work.
• Requires valid driver’s license to drive and port vehicles to park in line up for service repair or aid in dealership valet service
Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunities for advancement in one of Canada’s largest automotive dealership groups.
Location: Detroit, MI
Senior Accounting Clerk
Rafih Auto Group – Rochester Hills, MI
Looking for a New Challenge? Rafih Auto Group and is looking to grow and expand its business in the greater Rochester Hills Michigan area! To do this, Rafih Auto Group is searching for a Senior Accounting Clerk! If you have Accounting Clerk dealership experience, a dynamic personality, a great worth ethic and have an organized approach to your daily life than you have what we are looking for as we can teach you the rest!
A Career with Us Offers:
• Top Wages and Benefits Program
• On-going Training and Professional Development Opportunities
• A Professional atmosphere, great working conditions, dynamic leadership
Duties and Responsibilities:
• Maintaining accounts payable system including entering vendor invoices and preparing payments
• Posting daily bank entries
• Assisting with weekly reports
• Review All Schedules Monthly to ensure that they are clean and up to date
• All assigned month end reports are finished on a timely basis
• Cross train of all relative accounting duties within the department and assist in other accounting duties as required
Qualifications:
• Previous accounting experience is required
• Must be detailed-oriented
• Highly efficient and extremely organized
• Ability to work independently
• Experience with CDK is required
• Knowledge on Excel & MS Office applications
• Exceptional oral & written communication skills
Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunity for advancement in one of Canada’s largest automotive dealership groups.
Location: Rafih Auto Group – Rochester Hills, MI
Parts Driver
BMW – Rochester Hills, MI
HERE WE GROW AGAIN! JOIN THE BEST TEAM IN THE BUSINESS!
Looking for a New Challenge? BMW of Rochester Hills is looking to grow and expand its business in the greater Detroit area! To do this, BMW of Rochester Hills is searching for a Parts Driver! If you have Parts Driver experience, a dynamic personality, a great worth ethic and have an organized approach to your daily life than you have what we are looking for as we can teach you the rest!
As a Parts Driver you will be responsible for delivering and picking up parts, equipment and other dealership necessities.
• Completing all invoices, shipping documents, and payments after completing the delivery.
• Coordinate routine maintenance and cleaning of the delivery vehicle.
• Project a professional and personable image to maintain good customer relations
• Report vehicle maintenance needs immediately to parts manager.
• Ability to arrange parts orders for delivery.
• Maintain cleanliness of the parts department.
• Ability to fill orders from stock.
• Restock bins
• Summit fuel receipts
Qualifications:
• Ability to provide outstanding, friendly, and professional customer service
• Ability to quickly match alphanumeric sequences
• Good interpersonal communication skills
• Ability to adapt quickly and effectively to changing delivery situations
• Familiarity with automotive parts is desired but not required
• Must have a valid driver’s license with an acceptable motor vehicle record (MVR) per department standards
Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunity for advancement in one of Canada’s largest automotive dealership groups.
Location: BMW – Rochester Hills, MI
Service Manager
Detroit, MI
Looking for a New Challenge? Large Automotive Group is looking to grow and expand in the greater Detroit area! To do this, our Detroit based team is searching for a dynamic Service Manager lead the Service team and to assist in the growth of our operations. If you have Service Manager dealership experience, a dynamic personality, a great worth ethic and are searching for a long and rewarding career, than you have what we are looking for as we can teach you the rest!
A Career with Us Offers:
• Top Wages and Benefits Program
• Service Manager – Salary + Commission based payplan
• On-going Training and Professional Development Opportunities
• A Professional atmosphere, great working conditions, dynamic leadership
Qualified candidates will possess the following:
• 3+ years experience as Service Manager in automotive dealership
• Demonstrated knowledge of Service Dealership processes and best practices
• Demonstrated and proven Business Acumen in keeping with dealership strategy
• Strong interpersonal skills, ability to communicate and manage well at all levels of the organization
• Demonstrated ability to cultivate relationships and lead Service team
• High level of integrity and dependability with a strong sense of urgency and results
• Proficiency in Microsoft Office/Excel and computer applications
Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training and opportunity for advancement in one of Canada’s largest automotive dealership groups.
Location: Detroit, MI
Pre-Owned Sales Manager
Rafih Auto Group – Detroit, MI
HERE WE GROW AGAIN! JOIN THE BEST TEAM IN THE BUSINESS!
Looking for a New Challenge? Rafih Auto Group is looking to grow and expand in the greater Detroit area! To do this, Rafih Auto Group is searching for a dynamic Pre-Owned Sales Manager lead the Sales team and to assist in the growth of our operations. If you have Used Car Sales Management dealership experience, a dynamic personality, a great worth ethic and are searching for a long and rewarding career, than you have what we are looking for as we can teach you the rest!
A Career with Us Offers:
• Top Wages and Benefits Program
• Pre-Owned Sales Manager – Salary + Commission based payplan
• On-going Training and Professional Development Opportunities
• A Professional atmosphere, great working conditions, dynamic leadership
Qualified candidates will possess the following:
• 5+ years experience in Used Car Management dealership
• Demonstrated knowledge of Sales Dealership processes and best practices
• Demonstrated and proven Business Acumen in keeping with dealership strategy
• Strong interpersonal skills, ability to communicate and manage well at all levels of the organization
• Demonstrated ability to cultivate relationships and lead Sales team
• High level of integrity and dependability with a strong sense of urgency and results
• Proficiency in Microsoft Office/Excel and computer applications
• The group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunity for advancement in a large automotive dealership group.
Location: Rafih Auto Group – Detroit, MI
General Manager
Rafih Auto Group – Michigan Area
Looking for a New Challenge? Look no further than Rafih Auto Group! Rafih Auto Group is looking to grow and expand its business in the greater Windsor area! To do this, Rafih Auto Group is searching for a Booking Services Coordinator! If you have BDC experience, a dynamic personality, a great worth ethic and have an organized approach to your daily life, then you have what we are looking for as we can teach you the rest!
A Career with Us Offers:
• Top Wages and Benefits Program
• General Manager – Salary + Commission based payplan
• On-going Training and Professional Development Opportunities
• A Professional atmosphere, great working conditions, dynamic leadership
Qualified candidates will possess the following:
• 5+ years experience as automotive dealership General Manager
• Demonstrated knowledge of Dealership budgeting, expenses and Finance practices
• Demonstrated and proven Business Acumen
• Strong interpersonal skills, ability to communicate and manage well at all levels of the organization
• Adept at training management and staff in keeping with dealership strategy
• High level of integrity and dependability with a strong sense of urgency and results
• Proficiency in Microsoft Office/Excel and computer applications
• Prior experience managing a Luxury brand dealership would be an asset
Rafih Auto Group offers a great compensation package, a great working environment, professional development training, and opportunity for advancement in one of Canada’s largest automotive dealership groups.
Location: Rafih Auto Group – Michigan Area
