Careers

Employment Opportunities


Sky is the Limit – That is What We Believe at Rafih Auto Group

Every individual is a powerhouse of distinctive talents and skill, and we believe that with the company of like-minded people who share a mutual goal, the future is limitless.
Rafih Auto Group is looking for professionals who have the core virtue of building a well-developed relationship with the customers and delivering a consistent customer experience with a transparent approach. As a constantly evolving automobile dealership group, we always welcome those who strive for improvement every day.

For more than four decades, Rafih Auto Group has been representing all the great automobile brands from across the world in Canada and the USA. We want to work with professionals who share the zeal and vigor of carrying this legacy further.

We are on a constant lookout for such professionals who can join our family and add a distinctive value to the customers’ car buying and servicing experience. Also, we look forward to work with people who are fun at work, know to crack a joke occasionally, and once in a while, treat their colleagues out of the blue.


Job Postings


Product Manager


Platform Manager/ VP of Operation Manager Rafih Auto Group – Rochester Hills, MI 48307 Looking for a new challenge in the automotive business? The Rafih Auto Group is seeking for a dynamic executive leader to assist in the growth of our MI operations. Our culture is the core DNA of our team, and we live and breathe our company Vision statement. We would like to speak to you! In doing this, we are searching for someone to lead our teams. If you have General Manager dealership experience, a dynamic personality, a great worth ethic and searching for a long and rewarding career, you have the vital characteristics we’re looking for.Brand Experience needed for candidates to be considered: BMW, Mini, Audi and Porsche.Qualified candidates will possess the following:5+ years’ experience as automotive dealership General ManagerDemonstrated knowledge of Dealership budgeting, expenses, and Finance practices Demonstrated and proven Business Acumen Strong interpersonal skills, ability to communicate and manage well at all levels of the organization Adept at training and leading management and staff in keeping with dealership strategy High level of integrity and dependability with a strong sense of urgency and results Proficiency in Microsoft Office/Excel and computer applications What We Offer:1. Competitive Compensation Program2. Excellent Benefits Package including 401k and Insurances3. Corporate supported for HR, Centralized Accounting, Digital Marketing, Financial Services Support, Facility Manager, ECT4. Known in the community as one of best places to work in the Automotive Industry.5. A great working environmentQualified and Serious Interested Candidates only.Job Type: Full-timeSalary: From $100,000.00 per yearSchedule: 10-hour shift

Work Location: One location

If you think you have got it in you, we would like to hear from you.



Job Descriptions

Get your career in gear with Rafih Auto Group! If you have the drive to perform, exceed and excel as an Apprentice Automotive Technician then we want you to come work with us! The Rafih Auto Group is committed to helping you succeed; we offer certified training, personal mentors, and tools to help you succeed!

Responsibilities:

As an Apprentice Technician you will be responsible for completing assigned services and/or repairs in an efficient and effective manner, providing workmanship that displays pride and quality.

  • Diagnoses cause of any malfunction and perform repair.
  • Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
  • Road-test vehicles to ensure quality of repair work.
  • Document work performed on repair order and document test procedures/results.
Qualifications:
  • Time Management
  • Attention to detail
  • Operate a wide variety of cars, with ability to drive both manual and automatic transmissions
  • Acceptable driving record and a valid driver’s license
What We Offer:
  • Competitive pay
  • Health Insurance
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Life Insurance
  • 401(k) Retirement Plan
  • Vehicle Purchase Discounts

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver’s license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity.


Apply Now

The Rafih Auto Group is looking to hire a highly skilled technician to maintain and service customers’ vehicles. The ideal candidate has strong mechanical skills and adheres to all safety procedures and practices.

What We Offer:
  • Competitive pay
  • Health Insurance
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Life Insurance
  • 401(k) Retirement Plan
  • Vehicle Purchase Discounts
Essential Duties:
  • Diagnoses cause of any malfunction and performs repair.
  • Communicates with parts department to obtain needed parts.
  • Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
  • Examines assigned vehicle to determine if further safety or service work is required or recommended.
  • Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
  • Documents all work performed and recommended on the repair order, including an accurate and legible customer complaint, cause and correction as performed.
  • Road tests vehicles before and after required repairs or refers to the shop foreman.
  • Returns repair orders at the end of the workday to the dispatch office.
  • Participates in manufacturer-sponsored training programs, schools, and events.
  • Attends department meetings and on-site factory training.
  • Supervises work of any apprentice technicians as assigned.
  • Reports machinery defects or malfunctions to supervisor.
  • Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
  • Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
  • Reports any safety issues immediately to management.

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver’s license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity.

Job Type: Full-time
Pay: From $25.00 per hour
Schedule: 8-hour shift

Supplemental Pay:

  • Bonus pay
  • Commission pay

Experience:

  • Automotive Mechanics: 1 year (Preferred)

Work Location: One location


Apply Now

Are you a car enthusiast? Do you love to drive? Get your career in gear with Rafih Auto Group! We are currently hiring lot porters. This is an entry level position with room for advancement.

What We Offer:
  • Competitive pay
  • Health Insurance
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Life Insurance
  • 401(k) Retirement Plan
  • Vehicle Purchase Discounts
Essential Duties:
  • Maintain neat and presentable dealership parking lot.
  • Exhibit safe driving skills.
  • Move vehicles between the dealership’s display area, workshop, storage facility, and the pick-up point.
  • Manage and account for all cars on the lot.
  • Maintain interior and exterior cleanliness of vehicles on the lot.
  • Off-site dealership errands when required.
  • Perform basic maintenance tasks; changing batteries, filling gas tanks, oil, and other fluids.
Car Porter Requirements:
  • High School Diploma or equivalent preferred.
  • Dealership experience preferred but not necessary.
  • Valid driver’s license with good driving record.
  • Willingness to learn and perform a wide range of allocated tasks.
  • Ability to take accurate notes regarding vehicle movements and vehicle conditions.
  • Excellent communication and interpersonal skills.

Job Type: Full-time
Pay: From $15.00 per hour
Schedule: 8-hour shift
Supplemental Pay: Overtime pay
Shift availability: Day Shift (Preferred)
Work Location: One location


Apply Now


The Rafih Auto Group is looking to hire a highly skilled lube technician to maintain and service customers’ vehicles. The ideal candidate has strong mechanical skills and adheres to all safety procedures and practices.

What We Offer:
  • Competitive pay
  • Health Insurance
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Life Insurance
  • 401(k) Retirement Plan
  • Vehicle Purchase Discounts
Essential Duties:
  • Replaces oil and air filters.
  • Drains oil from crankcase and refills with required amount of oil.
  • Inspects vehicle fluid levels, replaces, or replenishes as necessary.
  • Sells lubrication, safety inspection, and other related services.
  • Communicates with parts department to obtain needed parts.
  • Lubricates moving parts with specified lubricants.
  • Checks tire pressure and adds air if needed.
  • Performs work as outlined on repair order with efficiency and accuracy, in accordance. with dealership and factory standards.
  • Documents all work performed on the repair order.
  • Participates in manufacturer-sponsored training programs as assigned by service manager.
  • Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
  • Reports any safety issues immediately to management.

Job Type: Full-time
Pay: $15.00 per hour


Apply Now

The Rafih Auto Group is seeking a dynamic Parts Counter person for our BMW location in Rochester Hills. The ideal candidate is personable, has great work ethic and is searching for a long and rewarding career! Dealership experience preferred but not necessary.

What We Offer:
  • Competitive pay
  • Health Insurance
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Life Insurance
  • 401(k) Retirement Plan
  • Vehicle Purchase Discounts
Essential Duties:
  • Sells parts to all customers, over the counter, through the shop, or on the phone.
  • Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
  • Informs customers of companion part requirements and ensures that the customer is exposed to the full product line.
  • Answers phone calls, provide price quotes, and other information in a courteous and cheerful manner.
  • Assists technicians at the back counter.
  • Reviews body shop estimates to ensure correct parts are ordered and estimate is accurate.
  • Pulls and fills orders from stock.
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
  • Notifies the service advisor and the customer when special ordered parts have been received.
  • Notifies the body shop when all parts have arrived and when they will be delivered.
  • Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
  • Follows up on back-ordered parts.
  • Replenishes assigned inventory daily.
  • Assists outside sales representatives with their orders.
  • Makes sure all internal requests for parts are billed on service repair order.
  • Receives payment from retail customers or obtains credit authorization.
  • Ensures that all charge sales are signed by the customer.
  • Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
  • Keeps orderly records of all repair orders, invoices, insurance estimates, and special-order parts.
  • Sets up orders for daily shipment, delivery, or pick-up.
  • Solicits assigned accounts by phone.
  • Keeps front and rear counter areas clean and uncluttered.
  • Cleans computer terminals and printers daily.
  • Participates in all training programs that are made available.
  • Keeps current on new products and product updates.
  • Participates with the parts manager in maintaining a lost sales tracking program.
  • Maintains professional appearance.

Job Type: Full-time
Pay: From $50,000.00 per year
Schedule: 8-hour shift
Supplemental Pay: Commission pay
License/Certification: ASE Certification (Preferred)
Work Location: One location


Apply Now

Love to drive? Get your career in gear with Rafih Auto Group! The Rafih Auto Group is looking to hire a parts driver to add to their growing team.

What We Offer:
  • Competitive pay
  • Health Insurance
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Life Insurance
  • 401(k) Retirement Plan
  • Vehicle Purchase Discounts
Essential Duties:
  • Checks with the parts manager, wholesale representative, inventory control administrator, parts counter people, or shipping and receiving clerk before leaving to coordinate any last-minute pick-ups or deliveries.
  • Picks up and delivers parts and equipment to customers, satellite stores, wholesale accounts, and vendors.
  • Verifies that invoice matches purchase order for each pick-up.
  • Checks payments received with the invoices for each delivery.
  • Keeps an accurate log of daily deliveries and pick-ups. Requests recipient’s signature on each delivery entry.
  • Unloads truck each night. Turns in all paperwork and undelivered parts.
  • Handles basic maintenance of the truck including filling tank with gas, checking oil, keeping it clean, and making sure required inspections are performed.
  • Advises parts manager if delivery trucks need major repairs and maintenance.
  • Helps maintain the professional appearance of the parts department.
  • Assists service department as needed with attendant responsibilities of managing the drop-off and pick-up of customers’ cars.
  • Helps with stocking and posting orders when they arrive to expedite delivery to shop technicians and wholesale accounts.
  • Maintains professional appearance.
Qualifications:
  • Must have a valid driver’s license
  • Must be able to pass pre-employment background

Job Type: Full-time
Pay: From $15.00 per hour
Schedule:8 hour shift
Education:


Apply Now

The Rafih Auto Group is looking for an energetic individual that is looking to grow within our company! We are seeking to hire a receptionist to join our growing team. If you’re a passionate self-starter, The Rafih Auto Group is a great company for you. Apply now!

What We Offer:
  • Competitive pay
  • Opportunity for advancement
  • Health Insurance
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Life Insurance
  • 401(k) Retirement Plan
  • Vehicle Purchase Discounts
Essential Duties:
  • Operate multiline phone with switchboard
  • Welcome visitors in a professional and friendly manner
  • Ensure reception and common areas are kept clean
  • Operate standard office equipment on a regular basis, including a fax machine, copy machine, and a computer
  • Keep detailed and accurate records of visitor requests and received calls
  • Take inventory of supplies and restock as needed
  • Maintain the general office filing system
  • Other duties may be added and are not limited to the above.
Qualifications:
  • High school diploma or general education degree (GED) required
  • Proficient in Microsoft Office
  • Able to type 35 wpm minimum
  • Strong phone skills
  • Demonstrated ability to read, write, and speak English
  • Comfortable multi-tasking and prioritizing tasks without guidance
  • Excellent interpersonal skills
  • Punctual with strong attendance history

Job Type: Full-time
Pay: From $14.00 per hour
Schedule: 8 hour shift
Experience:

  • Administrative Assistants & Receptionists: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Work Location: One location


Apply Now

Sales Associate

The Rafih Auto Group is seeking professional, experienced candidates in the areas of luxury vehicle sales to engage with our clients and deliver memorable, distinguished delivery experiences.As an Auto Sales Representative you will interact and consult with customers to guide them through their vehicle purchase. The goal is to create the best vehicle-buying experience in order to build and establish cliental.

What We Offer:
  • Competitive pay plans
  • Health Insurance
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Life Insurance
  • 401(k) Retirement Plan
  • Vehicle Purchase Discounts
Essential Duties:
  • Present vehicle attributes, model options, features, purchase and finance options, store policies, and services to customers.
  • Ensure timely follow up and maintain strong relationships with previous and prospective customers.
  • Track customers using store specific management systems.
  • Writes complete sales orders and processes paperwork in accordance with established dealership policies.
  • Keep abreast of new products, features and accessories. Attend product and training courses.
  • Use social media platforms to showcase personal deliveries.
Qualifications:
  • Experience in automotive sales is a plus.
  • Excellent interpersonal communication skills.
  • Excellent organizational and time management skills & working knowledge of computers.
  • Self-motivated with the ability to set and achieve targeted goals.
  • Acceptable driving record and a valid driver’s license in your state of residence.

  • Apply Now

Here at Rafih Auto Group we are looking for an energetic individual that is looking to grow within a company! We are seeking to hire an experienced receptionist to join the Rafih Auto Group. If you’re a passionate self-starter, The Rafih Auto Group is a great company for you. Apply now!

Essential Duties:
  • Schedules service appointments.
  • Obtains customer and vehicle data and reviews vehicle history prior to customers’ arrival, when possible.
  • Greets customers in a timely, friendly manner, including handshake, and obtains vehicle information.
  • Writes up customer’s vehicle problems accurately and clearly on repair order.
  • Interviews/questions customer as needed to confirm the problem or refers to test technician, or if necessary, has the shop foreman drive with the customer.
  • Refers to service history, inspects vehicle including opening of the hood, and recommends additional needed service.
  • Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications.
  • Provides a complete and accurate written cost estimate for labor and parts, provided by the technician.
  • Establishes “promised time.”
  • Checks with dispatcher, as needed.
  • Obtains customer signatures on repair order; provides customer with a copy, including estimate on Customer Pay repairs.
  • Notifies dispatcher of incoming work.
  • Checks on progress of repair throughout the day.
  • Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed, and properly documents up sell information on the hard copy and in the computer.
  • Implements and maintains a service marketing program.
  • Reviews repair orders to ensure that work is completed and additional work and authorization is noted.
  • Keeps service department forms, menus and pricing guides up-to-date.
  • Explains completed work and all charges to customers.
  • Maintains high customer satisfaction standards.
  • Handles telephone inquiries regarding appointments and work in process.
  • Inspects all vehicles for body work, informs customer at the time of write-up, if work is needed and provides an estimate for body work.
  • Requires excessive walking to access customer parking and service repair shop
  • Requires valid driver’s license to drive and port vehicles to park in line up for service repair or aid in dealership valet service
  • Maintains a professional appearance
  • Keeps work area clean.
  • Marginal Duties:
    • Observes parking lot and local speed limits.
    • Attends all required factory and in-house training, including Dept. meetings.

    Apply Now

Luxury Preowned Vehicle Manager

Rafih Auto Group is looking for a Luxury Used Car Manager that is enthusiastic and ready to sell! The Luxury Preowned Vehicle Manager will assume responsibility for: appraising, purchasing, reconditioning, displaying, and merchandising the used vehicle inventory.

Essential Duties:
  • Forecasts goals and objectives for sales, gross, and key expenses on a monthly and annual basis
  • Hires, motivates, counsels, and monitors the performance of all used-vehicle sales employees
  • Prepares and administers an annual operating forecast and budget for the used-vehicle sales department
  • Understands and complies with federal, state, and local regulations that affect used-vehicle sales
  • Directs and schedules the activities of all department employees, ensuring proper staffing at all times
  • Assists individual salespeople in setting aggressive yet realistic monthly goals and objectives and provides them with the support to meet these goals
  • Ensures proper follow up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system
  • Develops, implements, and monitors a follow-up system for used-vehicle purchasers
  • Maintains vehicle inventory
  • Monitors customer’s likes and dislikes, lost sales, and dealership sales history and conducts local market analyses to determine which vehicles to stock
  • Processes salesperson commission sheets daily and monitors the payroll records of all used-vehicle salespeople
  • Conducts daily and weekly sales and sales training meetings
  • Establishes and enforces product-knowledge standards
  • Oversees the efforts of used-vehicle salespeople to enhance the image and customer satisfaction ratings of the dealership
  • Helps salespeople close deals
  • Ensures 100 percent turnover of each customer to F&I
  • Communicates daily with the new-vehicle sales manager regarding units needed for used-vehicle inventory
  • Ensures that used-vehicle salespeople are informed of all new inventory and current advertising efforts, including special sales
  • Studies newspaper ads and any other sources available to find good-quality, low-mileage units
  • Enforces an average 45 day turn policy
  • Ensures that cosmetic and mechanical reconditioning is performed within the dealership’s cost and time limitations
  • Plans and controls the display of used vehicles
  • Establishes and controls wholesaling activities
  • Establishes delivery procedures and ensures that delivery includes an introduction to the service department and scheduling of the first service appointment
  • Assists in the development of advertising campaigns and other promotions
  • Keeps auto auction activity and prices and attends auctions on a regular basis
  • Approves all paperwork from auctions and provides proper documentation to the office for purchases
  • Notifies the used vehicle department manager of anticipated delivery of purchases
  • Tracks results of auction purchases and compares gross profits of auction vehicles with those of trade-ins
  • Develops and maintains outside sources (wholesalers and retailers) for both buying and selling units
  • Handles customer complaints immediately and according to dealership’s guidelines
  • Attends managers meetings
Supervisory Responsibilities:

Directly supervises the employees in the Used Car Department. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include: interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


Apply Now

Job Description

Get your career in gear with Rafih Auto Group! If you have the drive to perform, succeed and excel as a Service Advisor Professional, then we want you to come work with us! This is an excellent opportunity to work as Assistant Service Advisor and gain experience to advance in this exciting career. If you’re looking to begin a career in the automotive service industry, this job is for you!

What We Offer:
  • Competitive pay
  • Health Insurance
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Life Insurance
  • 401(k) Retirement Plan
  • Vehicle Purchase Discounts
Responsibilities :
  • Assist Service Advisor
  • Interact with Service Clients to address vehicle issues and manage Expectations
  • Work as part of a Team to solve problems and implement solutions
  • Act as point person and trusted Advisor for our Service Customers
  • Educate and offer Customers services for their vehicle needs
  • Be Proactive in anticipating Customer needs

Apply Now

Job Description

Looking for a new challenge in the automotive business? The Rafih Auto Group is seeking a dynamic executive leader to assist in the growth of our MI operations.If you have General Manager dealership experience, a dynamic personality, a great work ethic and are searching for a long and rewarding career, you have what we are looking for!

What We Offer:
  • Competitive compensation program
  • Excellent benefits package including 401K
  • Great work environment
Qualified candidates will possess the following:
  • 5+ years’ experience as an automotive dealership General Manager.
  • Demonstrate knowledge of dealership budgeting, expenses, and finance practices.
  • Demonstrate a prove business acumen.
  • Strong interpersonal skills, ability to communicate and manage well at all levels of the organization.
  • The ability to train coach and mentor.
  • High level of integrity and dependability with a strong sense of urgency and results.
  • Proficient in Microsoft Office/Excel and other computer applications.
  • Luxury brand experience is preferred!

Apply Now

Job Description

The Rafih Auto Group is seeking a dynamic Parts Counter Consultant. The ideal candidate is personable, has great work ethic and is searching for a long and rewarding career! Dealership experience preferred but not necessary.

What We Offer:
  • Competitive pay
  • Health Insurance
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Life Insurance
  • 401(k) Retirement Plan
  • Vehicle Purchase Discounts
Essential Duties:
  • Sells parts to all customers, over the counter, through the shop, or on the phone.
  • Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
  • Informs customers of companion part requirements and ensures that the customer is exposed to the full product line.
  • Answers phone calls, provide price quotes, and other information in a courteous and cheerful manner.
  • Assists technicians at the back counter.
  • Reviews body shop estimates to ensure correct parts are ordered and estimate is accurate.
  • Pulls and fills orders from stock.
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
  • Notifies the service advisor and the customer when special ordered parts have been received.
  • Notifies the body shop when all parts have arrived and when they will be delivered.
  • Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
  • Follows up on back-ordered parts.
  • Replenishes assigned inventory daily.
  • Assists outside sales representatives with their orders.
  • Makes sure all internal requests for parts are billed on service repair order.
  • Receives payment from retail customers or obtains credit authorization
  • Ensures that all charge sales are signed by the customer.
  • Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
  • Keeps orderly records of all repair orders, invoices, insurance estimates, and special-order parts.
  • Sets up orders for daily shipment, delivery, or pick-up.
  • Solicits assigned accounts by phone.
  • Keeps front and rear counter areas clean and uncluttered.
  • Cleans computer terminals and printers daily.
  • Participates in all training programs that are made available.
  • Keeps current on new products and product updates.
  • Participates with the parts manager in maintaining a lost sales tracking program.
  • Maintains professional appearance.

  • Apply Now